Return Policy

Daily Ritual: Return & Exchange Policy

Created with care for your everyday moments

At Daily Ritual, everything we make is created with intention, from the blends you brew to the pieces you wear. We want your experience to feel effortless, thoughtful, and grounded, just like the rituals you’re building.

Because many of our items are crafted fresh or made especially for you, our return policy reflects the nature of small-batch goods and custom production.

Coffee & Tea

Our coffee and tea are prepared in small batches to maintain freshness and quality. Because these items are consumable, they aren’t eligible for traditional returns once delivered.

However, we will always make it right if:

  • Your order arrives damaged

  • You receive an incorrect item

  • Your package is lost in transit

Please contact us within 7 days of delivery with your order number and photos, if applicable.

Coffee and tea are not eligible for return or refund due to:

  • Opened or used products

  • Taste or strength preferences

  • Items ordered in error

  • Incorrect shipping addresses provided at checkout

Apparel & Lifestyle Goods

Apparel and lifestyle items are made to order at the time of purchase.

Because each piece is made to order, we’re unable to accept returns or exchanges for:

  • Sizing or fit preferences

  • Color variation preferences

  • General buyer’s remorse

But we will replace or refund apparel if:

  • The item arrives damaged or defective

  • You receive an incorrect item

  • The order does not arrive

Issues must be reported within 7 days of delivery with photos for review.

Cancellations

Once an order begins production, it cannot be canceled.
Most orders begin processing shortly after placement, so please review your cart carefully before completing checkout.

Incorrect Address Policy

Orders shipped to an incorrect or incomplete address provided at checkout are not eligible for replacement or refund. If this occurs, contact us and we’ll help guide you through next steps when possible.

Refunds

Approved refunds are issued to the original payment method and are typically processed within 5–10 business days after approval. Original shipping charges are non-refundable.

We’re Here to Support Your Rituals

All orders placed through dailyritualhome.com are managed and supported directly by Daily Ritual. While products may be fulfilled by trusted production partners, customer service, returns, and refunds are handled by our team.

📧support@dailyritualcoffeeandtea.com

We typically respond within 24–48 business hours.

We’re grateful you chose Daily Ritual to be part of your day.